cannot register

[20cameron05]

1 cannot register my new fit bit zip. It say my email address is being used already/

[wmchapman]

Looks like your first attempt "took", so resetting the password will get you going again, be sure to write it down since you will be using on more than one device 😉

To reset a forgotten password from fitbit.com, complete these steps:

1. Go to www.fitbit.com/login.
2. Click the blue Forgot Password link.
3. Enter your email address and click Submit. A link where you can reset your password will be sent to your email address.
4. Go to your email inbox and click the link in the email.
5. Enter your new password and click Set. You'll need to enter your password here and then once again to log into your account. Keep this in mind and be sure to enter your password correctly both times.

To reset a forgotten password from the Fitbit app, complete these steps:

1. Open the Fitbit app.
2. Click Log In and Forgot your password?
3. Enter your email address and click Send Reset Email. A link where you can reset your password will be sent to your email address.