01-12-2019 12:25
01-12-2019 12:25
My fitbit zip synced without any issues last night, but today won't sync on any device, Android, Apple, or computer. I've already restarted the devices, removed & reinstalled the app, and changed the battery in the fitbit. After deleting & reloading the app, it gets to the page where it asks you to enter the 4 digit number on the fitbit, but when I do, I get the com.fitbit.HTTP error 403 on the device.
Any suggestions on what else to try?
Thanks
01-13-2019 08:08
01-13-2019 08:08
Nice to see that you're digging into the Forums @Cat8675, let me give you a warm welcome to our Community.
Hang tight! The error 403 means that our servers can't be reached at that particular moment. I'd recommend:
Thanks for the steps that you've tried until now. This should help you guys out, but let me know if you need any additional help!
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01-15-2019 10:33
01-15-2019 10:33
Unfortunatly it didn't work for me this suggestion.we even tried to setup two fitbits Alta HR but same error pops up http error 403
05-23-2020 20:27
05-23-2020 20:27
05-28-2020 11:55
05-28-2020 11:55
Did you ever get your FitBit to sync? I’m having the same issue now.