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new charger

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‎11-29-2016 10:49

‎11-29-2016 10:49

I bought a new fitbit how do I delete my previous one
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‎11-29-2016 11:07

‎11-29-2016 11:07

Hi there @wireline1820. Good to see you in the Fitbit Community! 🙂

 

If you'd like to get rid of your existing tracker, you can go to your Fitbit account on your computer, click on the gear icon at the top right corner and then go to settings. Here, look for your old t racker and click on it. Scroll down in the settings of that tracker and you will find the option that says "Remove this Zip from your account" at the bottom. Click on it and you will get rid of your old tracker.

 

If you're doing this on a mobile device, just tap on the tracker and go to the bottom and follow the same procedure.

 

Hope this helps. Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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