Hi, @scotsbabe2016! It's a bummer you're not able to sync. Have you tried restarting your tracker/phone? Usually one of the two will resolve the issue. Also make sure your bluetooth is turned on!
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reset the battery after half a dozen times trying to get it back in lol................nightmare
and restarted my laptop so now its worked, but the times wrong on my device
Best Answerits all went back to normal now
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