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2.36 sync bug

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‎06-11-2017 19:49

‎06-11-2017 19:49

Almost 3 weeks now and no help, no information, no fix from Fitbit on this syncing issue that is causing steps loss. And yes I have seen all the posts that are non-fixes or non-work arounds. 

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‎06-17-2017 13:09

In response to JuanJoFitbit

‎06-17-2017 13:09

It's fixed now. My post above was 2 days before the bug was fixed. 

View best answer in original post

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3 REPLIES 3

‎06-17-2017 04:07

‎06-17-2017 04:07

@Troynb It's great to see you in our Fitbit Community! Seems odd that your tracker is still not syncing. I would like to follow up and would like to know if your tracker is already syncing with your Dashboard or if the issue persists.

 

Looking forward to your response my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎06-17-2017 13:09

In response to JuanJoFitbit

‎06-17-2017 13:09

It's fixed now. My post above was 2 days before the bug was fixed. 

Best Answer

‎06-19-2017 05:44

In response to Troynb

‎06-19-2017 05:44

@Troynb I'm so glad to hear that your Fitbit is syncing with your app properly now. Thanks for keeping the update here.

 

I'd like to invite you to visit our "Discussions" board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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