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Active zone minutes disappeared after firmware update - Solved

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‎01-19-2021 11:54 - last edited on ‎01-20-2021 12:50 by

‎01-19-2021 11:54 - last edited on ‎01-20-2021 12:50 by

So after the latest update today I also found active zone minutes on my dashboard on the iPhone app had disappeared. However if I clicked on the icon it opened up the AZM screen which showed I did have active zone minutes. I decided to factory reset but have now realised this might not be required. On the iPhone dashboard delete the active zone minutes icon then hit the + to reinstate it. Hey bingo the active zone minutes appeared 

 

 

Moderator edit: subject for clarity 

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4 REPLIES 4

‎01-20-2021 12:49

‎01-20-2021 12:49

Welcome to the Fitbit Community, @craigrrapson.

 

I am glad to hear that you were able to fix this issue and thank you for sharing what you did as it may help other members in the same situation. I appreciate your time and efforts. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-12-2021 20:44

‎12-12-2021 20:44

Where did you find the + to reinstate it ? Mine disappeared. Thanks 

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‎07-18-2022 01:32

‎07-18-2022 01:32

Annoyingly this hasnt worked for me, all previous Zone minutes have been deleted 😡

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‎08-13-2022 18:22

In response to MORGANJC

‎08-13-2022 18:22

same happened here

they did not return after update

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