05-27-2020 08:38 - last edited on 06-07-2020 17:22 by LiliyaFitbit
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05-27-2020 08:38 - last edited on 06-07-2020 17:22 by LiliyaFitbit
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After the release of iOS 13.5 the activities are lost. I‘m able to see them online but not in the app. Reinstalled the app couple of times. Updated to the newest version of the FB app
if i would reorder my day for the dashboard and move the activities down all other entries before will be lost
here the result
Moderator edit: subject for clarity
Answered! Go to the Best Answer.

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06-07-2020 17:20
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06-07-2020 17:20
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Welcome to the Fitbit Community, @Shortx1501.
I am sorry to hear that the activities are lost after the release of iOS 13.5. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Thank you for providing screenshots. I recommend doing the following:
- Log out from the Fitbit app.
- Force quit the Fitbit app.
- Reboot your phone.
- Open the Fitbit app and log back in to your account.
I would like to confirm if you've tried the following:
- Tap the Discover tab > Health and Fitness Stats.
- Tap the stat you want to add, and tap Add to Today.
For more information about the Fitbit app, see How do I use the Fitbit app?
Looking forward to your response.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

06-07-2020 17:20
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06-07-2020 17:20
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Welcome to the Fitbit Community, @Shortx1501.
I am sorry to hear that the activities are lost after the release of iOS 13.5. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. Thank you for providing screenshots. I recommend doing the following:
- Log out from the Fitbit app.
- Force quit the Fitbit app.
- Reboot your phone.
- Open the Fitbit app and log back in to your account.
I would like to confirm if you've tried the following:
- Tap the Discover tab > Health and Fitness Stats.
- Tap the stat you want to add, and tap Add to Today.
For more information about the Fitbit app, see How do I use the Fitbit app?
Looking forward to your response.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

06-07-2020 22:53
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06-07-2020 22:53
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Von meinem iPhone gesendet
06-08-2020 14:03
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06-08-2020 14:03
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Hi @Shortx1501, thank you for your reply.
I am glad to hear the information provided was helpful. Thank you for your time and feedback!
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Keep on visiting the forums. Happy stepping!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

