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Activity minuets not registering

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‎06-11-2019 14:09

‎06-11-2019 14:09

My active minuets is not showing correctly for the last two days. My normal morning walk is 90 min at moderate pace. After my walk I checked my active minutes and it showed 80+. Went on later to check and it’s now only showing 14 minutes. Same thing happened yesterday. 

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‎06-13-2019 10:37

‎06-13-2019 10:37

@Cl80 Welcome! It's great to see you around! Sorry for the delay in my reply.

 

Let me help you with your missing active minutes. Did you log any activities on your account? This may override the activity detected by your device. Could you share a screenshot of your activities area? Also try logging out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

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