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After the latest update, my Fitbit won't synch anymore.

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‎08-11-2021 19:42 - edited ‎08-11-2021 19:56

‎08-11-2021 19:42 - edited ‎08-11-2021 19:56

Is there any hope? 

 

Is anyone else having the same problem?

 

ETA: And yes, I did turn Bluetooth off and on, I restarted my phone, I redownloaded the app, I restarted the Fitbit. Nothing. When I synch, it says it's taking longer than usual, and "please sit tight," and then it pretends it's finished, but nothing is recorded.

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3 REPLIES 3

‎08-12-2021 07:36

‎08-12-2021 07:36

Having same issue since iPhone update yesterday

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‎08-12-2021 08:13

In response to janettedaher

‎08-12-2021 08:13

I can get it to sync on my laptop. But I don't carry my laptop to as many places as my phone.

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‎08-12-2021 11:18

‎08-12-2021 11:18

I'm having the same problem with my Charge 4 ever since update 3.45. Rebooting my tracker & restarting the app doesn't help. My "Account" page shows that my Charge 4 is connected. All of my challenges except BINGOs have disappeared from my "Today" page as well.

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