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After update, Ionic isn't working

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‎06-23-2020 22:17 - last edited on ‎07-10-2020 17:37 by Fitbit Moderator

‎06-23-2020 22:17 - last edited on ‎07-10-2020 17:37 by Fitbit Moderator

Update 3.24 (969) broke the Sleep feature and it is now a joke.

 

one long sleep from around 11 pm to about 6 am the next morning is now presented as three restless sleeps of about 3.5 hours.  I have been using Ionic for a number of years but never seen such a joke Like this before.

 

who is interested to know that 7 hours of sleep are broken into restless sleeps, totaling 3.5 hours?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-10-2020 06:59

‎07-10-2020 06:59

@Dodolona   That version number you posted is the app version for your phone.  Do you use Android or an iPhone?  I think your post should get moved to the correct forum for better help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎07-10-2020 07:18

In response to LZeeW

‎07-10-2020 07:18

Hi LZeeW,

 

I am using iPhone XR.  Thank you for asking.

 

i do not get real support on the Fitbit forum.  The replies from the Fitbit moderators are lip service with no substance so I have to go the hard way to find solutions.

 

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