Alarm going off when none set on Surge

[Susie49]

Has anyone had problem on Surge where an alarm goes off even though none are set?

An alarm goes off on my Surge every day at midnight, even though I have not set any alarms and no alarms are showing when I go into Silent Alarms? Have tried resetting but no change 😞

[SteveH · Accepted solution]

Are you sure it's an alarm going off rather than your daily goal celebration? I'm just wondering if you have a very tiny daily goal set such that you reach it straight after midnight when the stats reset.

[Ozzie65]

Interesting thought - is it possible to have a goal of zero steps?

[SteveH]

Not sure - didn't want to try in case it caused havoc. It could be other stats too depending on which is set to your primary goal e.g. little or no calories

[Susie49]

Will check if that is the case, thanks!

[Susie49]

Whoopee you solved the problem SteveH!

Only got the Surge a week ago and had not set goals, so everything was set to zero, which I did indeed achieve at midnight everyday.

Thanks, Susie 🙂

[MariamV]

@Susie49 reading that @SteveH was able to solve your problem was like a ray of sunshine! Thanks a million for letting us know that everything is working as it should now. 

Keep up the great work!