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Alarm going off when none set on Surge

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Has anyone had problem on Surge where an alarm goes off even though none are set?

An alarm goes off on my Surge every day at midnight, even though I have not set any alarms and no alarms are showing when I go into Silent Alarms? Have tried resetting but no change 😞
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Are you sure it's an alarm going off rather than your daily goal celebration? I'm just wondering if you have a very tiny daily goal set such that you reach it straight after midnight when the stats reset.

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Are you sure it's an alarm going off rather than your daily goal celebration? I'm just wondering if you have a very tiny daily goal set such that you reach it straight after midnight when the stats reset.

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Interesting thought - is it possible to have a goal of zero steps?

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Not sure - didn't want to try in case it caused havoc. It could be other stats too depending on which is set to your primary goal e.g. little or no calories

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Will check if that is the case, thanks!
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Whoopee you solved the problem SteveH!

Only got the Surge a week ago and had not set goals, so everything was set to zero, which I did indeed achieve at midnight everyday.

Thanks, Susie 🙂
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@Susie49 reading that @SteveH was able to solve your problem was like a ray of sunshine! Thanks a million for letting us know that everything is working as it should now. Cat Very Happy

 

Keep up the great work! 

Mariam | Community Moderator, Fitbit

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