09-14-2017
12:58
- last edited on
09-16-2017
04:14
by
MarcoGFitbit
09-14-2017
12:58
- last edited on
09-16-2017
04:14
by
MarcoGFitbit
Doesn't stay synced to iPhone seven plus and I've tried all the normal methods, resetting everything, turning it off, it still won't stay synced continuously to phone and yes it is set to do that.
Moderator Edit: Clarified Subject.
09-16-2017 04:53
09-16-2017 04:53
Hello @jsamansk, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thank you for letting me know the steps you've tried in order to try to resolve this issue. If you have already reset your tracker and your phone. I would like to suggest you to set up your tracker as a new device in order to reset the connection between your tracker and your phone. Don't worry, this won't delete any of the information already stored in your account.
To set up your tracker as a new device:
Once set up, go to the Fitbit app > Account > Blaze and enable All-day Sync again.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
09-17-2017 03:21
09-17-2017 03:21
That was done too. I never had this problem when I had a droid what else can I do?