All tracked exercises show the incorrect map

[DaveWC]

As of today, all the maps on the exercise page are displaying the incorrect map. It's like the map previews have been randomly jumbled up. When clicking through to the exercise detail the correct map is shown. Any fix or is this another bug?

[AngelaMa]

Hello @DaveWC welcome to the Fitbit Community! 🙂 It's great to have you here. I haven't heard any report on this so far and I would like to ask you some question to investigate this. Is your app up to date? Have you tried any troubleshoot? Did you log in and out of the app?  If possible I would appreciate a screenshot showing the incorrect map and another showing the correct map on the exercise detail

I'll be around if you have any question. 🙂 

[Auntdonna]

Same problem in February 2017.  Clicked on weekly exercise button.  Shows today's date and correct stats but wrong map (from different day). Clicked on > and correct map is shown.  I did all obvious things that were suggested BEFORE asking for help.  This happened after the recent update for the last few days.  

[MarcoGFitbit]

Hello @Auntdonna, have a warm welcome to the Fitbit family! 

Taking in consideration the information you provided, it's seems the information on the exercise screen is not updating correctly which is the reason the maps are not showing the correct route. My suggestion in this case would be forceclosing the app by double-tapping the home button and swiping up the app. Then open it again and check if the maps have been updated. In case this doesn't do the trick, please log out from the app, restart your phone and log back in. 

Hope this can be helpful, in case you need anything else please feel free to reply! 

[Auntdonna]

Thank you MarcoG. I did both of those suggestions yesterday before I posted. Plus I close out the app every time I use it (i.e. I do not leave it open all day). The map today is correct (and the same as the map as when I click >) so maybe the problem is resolved for today forward. However, some of the older maps are still incorrect. I can live with that as long the future maps are correct.
-Auntdonna

Sent from my iPhone

[Auntdonna]

Problem has happened again.  I close out app after use, and turned off phone to restart.  It must be a problem with the software. 

[MarcoGFitbit]

Hello @Auntdonna, I hope you're doing well, thanks for taking the time to reply and letting me know about this situation. Have you updated the app recently? If so, would it be possible for you to send me a screenshot of the incorrect maps so I can check this further? Thanks!

I'll be waiting for your reply, thanks for your patience and understanding. 

[Auntdonna]

I hope this helps.

[Alicat2104]

I get this too, it comes and goes.  The maps show on the front page don't match the actual recorded routes.