04-24-2017 04:21
04-24-2017 04:21
Hi,
Looks like I don't receive any Whatsapp notifications on my Alta HR. I'm using the iOS app.
Any help?
Thanks,
A.Julie
Best Answer04-24-2017 04:50
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
04-24-2017 04:50
According to this help file the Alta HR can only get call, text and calendar notifications:
Best Answer04-25-2017 09:50
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-25-2017 09:50
Hello @AJulie, thanks for joining us, it's great to have you on board! It's nice to see you around too @SteveH ![]()
@AJulie adding to what @SteveH mentioned, currently the Alta HR (and the other trackers who can get text notifications) can only receive native message notifications, not Whatsapp ones. I understand having this feature will be very helpful for you and many people, which is why I went ahead and found a suggested idea by @Hithere1 to implement this feature in a future update. Feel free to add your vote and comment to this idea, this is truly the best way to make your voice heard.
I hope this can be helpful, if there's anything else I can do for you, please keep me posted! ![]()