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Annual weight graph - wrong year displayed.

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2015 appears twice2015 appears twice

 

I've bought Fitbit weighing scale in 2014 and since have been using it. When I check my weight in annual view, 2015 appears twice and the current year, 2017, does not appear. Can you get this fixed please? Thanks

 

Moderator Edit: Clarified Subject.

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Hello @dodobirdland, thanks for joining us, it's great to have you on board the Community! Smiley Happy

 

This seems like a very odd situation, but it's possible the year is showing incorrectly as the app is not updating the information as it should. In this particular case I would like to suggest the following:

 

  • Force-close the Fitbit app by double tapping the home button and swiping up the app.
  • Log out from the app, restart your phone and log back in.
  • Go to the App Store in your phone and make sure the Fitbit app is fully updated, if not, update it and check the graph again.

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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