04-19-2017
16:04
- last edited on
04-25-2017
11:20
by
MarcoGFitbit
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04-19-2017
16:04
- last edited on
04-25-2017
11:20
by
MarcoGFitbit
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2015 appears twice
I've bought Fitbit weighing scale in 2014 and since have been using it. When I check my weight in annual view, 2015 appears twice and the current year, 2017, does not appear. Can you get this fixed please? Thanks
Moderator Edit: Clarified Subject.

04-25-2017 11:19
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04-25-2017 11:19
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Hello @dodobirdland, thanks for joining us, it's great to have you on board the Community!
This seems like a very odd situation, but it's possible the year is showing incorrectly as the app is not updating the information as it should. In this particular case I would like to suggest the following:
- Force-close the Fitbit app by double tapping the home button and swiping up the app.
- Log out from the app, restart your phone and log back in.
- Go to the App Store in your phone and make sure the Fitbit app is fully updated, if not, update it and check the graph again.
I hope this can be helpful, give it a try and keep me posted in case you need anything else!

