Alta hr won’t sync

[Rae_Sunny]

I have a Fitbit Alta HR. Version 26.63.2.

iOS 13.4.1. I have already done the 3 click reset, the unpairing from Bluetooth, wifi, data, and uninstalling/reinstalling the app multiple times. None of these steps have resolved the issue. I still cannot sync my Alta HR.

[Rae_Sunny]

I have a Fitbit Alta HR. Version 26.63.2.

iOS 13.4.1. I have already done the 3 click reset, the unpairing from Bluetooth, wifi, data, and uninstalling/reinstalling the app multiple times. None of these steps have resolved the issue. I still cannot sync my Alta HR.

[Odyssey13]

Hi @Rae_Sunny  you have an Android or iOS phone? You posted this in the Android area. If you want it moved to the iOS forum area, let us know. 

[Rae_Sunny]

iOS thank you.

i have been disconnected the HR from Bluetooth - and when I go to re-pair through the app it says .com.fitbit.HTTP error 503. 

[Rae_Sunny]

I also now cannot even re-add my Alta via Bluetooth pairing / setting it up as new. It says error 503.