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Alta is not an option for setup

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‎08-14-2018 14:42

‎08-14-2018 14:42

I just bought a Fitbit Alta (not HR). I do not see the option to set  up the Alta when the set up process says "Which Fitbit device are you setting up?" The only Alta option is Alta HR. I am using an iPhone running iOS 11.4.1

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‎08-16-2018 07:34

‎08-16-2018 07:34

Welcome to the Forums @teach1234! 

 

I will be moving your thread to the iOs board as it is better suited for it.

 

As for the Alta showing up, you should be able to scroll down on the list of different devices to get the Alta. Could you check if you are able to scroll down?

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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