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Alta not connecting

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‎07-20-2017 04:52

‎07-20-2017 04:52

I have tried every suggestion for troubleshooting and my Fitbit Alta is no longer found by my iPhone 6. 

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‎07-21-2017 00:08

‎07-21-2017 00:08

Was one of the things you tried a restart of your fitbit using this procedure?

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

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‎07-21-2017 11:45

In response to SteveH

‎07-21-2017 11:45

This finally worked!

--
Joianne L. Smith, Ph.D.
President
Oakton Community College
1600 E. Golf Road
Des Plaines, IL 60016
847.635.1801
joismith@oakton.edu
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