09-20-2017
12:05
- last edited on
09-23-2017
04:46
by
MarcoGFitbit
09-20-2017
12:05
- last edited on
09-23-2017
04:46
by
MarcoGFitbit
Anyone else phone and Alta not syncing very quickly?
Moderator Edit: Clarified Subject.
09-23-2017 04:58
09-23-2017 04:58
Hello @Cat1970, have a warm welcome to the Fitbit Community, it's great to have you on board.
If you find your Alta and iPhone app syncing very slowly I would like to suggest you the following:
If your tracker is still not syncing correctly my best recommendation would be setting up your tracker as a new device to reset the connection between your tracker and your phone.
To set up your tracker as a new device:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.