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App Not Syncing Steps correctly. Health App to Daily Showdown

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‎10-17-2018 22:22

‎10-17-2018 22:22

This week is the second time that has happened. I am over 15000 steps logged on the health app but and on my fitbit app main page but the daily showdown has only logged 12,000. I have synced and resynced multiple times. 

 

I am using and apple watch to health app to myfitness sync app (paid for) to fitbit app. 

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‎10-18-2018 09:05

‎10-18-2018 09:05

@NenaNapalm Welcome! Thanks for being part of our Community! Sorry to hear that your steps aren't showing on your Challenge. Do you have any manually logged activities? These activities won't count towards challenges. Additionally if you are in a different timezone then you may notice a difference between your daily steps and then ones showing on the Challenge. You can read more about this here.

 

Let me know how it goes!

Alvaro | Community Moderator

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