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App changing exercise history based on timezone.

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‎10-25-2018 07:50 - last edited on ‎10-27-2018 11:52 by Moderator Alum

‎10-25-2018 07:50 - last edited on ‎10-27-2018 11:52 by Moderator Alum

As an example I’m now on Mountain Tine US from my normal Eastern Time US and my app is acting oddly. Instead of just e tending the day by a couple of hour to coincide with the clock, it modifies diary history to the new temporary time zone and shows massive over and under numbers for the day prior to and day of travel. Any logical reason why?

 

Also noted that UA FitnessPal doesn’t sync to the. Ew time zone automatically and closed my day 2 hours early in the middle of an exercise session. Anyone else?

 

Moderator Edit: Clarified Subject.

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‎10-27-2018 11:58

‎10-27-2018 11:58

Hello @wait_4_it, I hope you're doing well, it's nice to see you around. Smiley Happy

 

I appreciate your participation in the Forums and for sharing this issue with us. At this moment I would like to ask you to reply to me with some screenshots where we can check this situation and determine what it the best course of action we should follow. In the meantime, please try the following:

 

  • Force-quit the app.
  • Log out from the app, restart your phone and log back in. 

Thanks for your patience and understanding, I'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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