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Daily calorie total not increasing.

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‎10-25-2018 14:12 - last edited on ‎10-27-2018 11:59 by Moderator Alum

‎10-25-2018 14:12 - last edited on ‎10-27-2018 11:59 by Moderator Alum

Hi, im adding my food in on my iphone app, all the food is listed with correct totals for each meal. But the daily total is remaining at 0 or at a number but not the correct one. Can anyone offer a solution. Driving me bonkers 😞 

 

Moderator Edit: Clarified Subject.

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‎10-27-2018 11:59

‎10-27-2018 11:59

Hello @Bethan1987, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing this issue with us. At this moment I would like to ask you to reply to me with some screenshots where we can check this situation and determine what it the best course of action we should follow. In the meantime, please try the following:

 

  • Force-quit the app.
  • Log out from the app, restart your phone and log back in. 

Thanks for your patience and understanding, I'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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