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Exercise tile not updating to 5 days.

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‎10-26-2018 06:58 - last edited on ‎10-27-2018 12:13 by Moderator Alum

‎10-26-2018 06:58 - last edited on ‎10-27-2018 12:13 by Moderator Alum

I walk five days in a row but my five day goal only shows 4. On my steps it shows all five days. Any suggestions on how to correct the data on the dashboard exercise goal?

 

Moderator Edit: Clarified Subject.

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‎10-27-2018 12:17

‎10-27-2018 12:17

Hello @Lighthouse2, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for letting us know about this situation. It seems the Fitbit app is not updating correctly the information from our servers in which case I would like to suggest you the following:

 

  • Force-quit the app and open it again, if this doesn't solve the issue:
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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