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App crashes at same time every run

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‎05-04-2016 04:01

‎05-04-2016 04:01

My app crashes at exactly the same point in every run I do. I have downloaded the latest version , logged in and out , restarted my phone and nothing has fixed it. Every single time I run it does this . What can I do?
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‎05-04-2016 09:43

‎05-04-2016 09:43

Hi @Bec94

 

Since being a app related issue, moved this thread from the Charge HR to the iOS section to increase the chance of getting a solution.

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‎05-05-2016 05:41 - last edited on ‎11-19-2025 10:52 by Fitbit Moderator

‎05-05-2016 05:41 - last edited on ‎11-19-2025 10:52 by Fitbit Moderator

Welcome to our Community @Bec94! It's great having you here! Man HappyPlease know our engineering team is already working to resolve this issue and hopefully they'll find a solution to this soon. To see more updates regarding this issue please go to the main thread.

Thanks for your patience, have a nice day! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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