03-04-2021 14:53
03-04-2021 14:53
When I click in the Icon that takes you to the area that the silent alarm is located the App crashes. Just started last night and I use that area each evening. Have restarted the app to no avail. App has latest update. Any suggestions?
03-04-2021 15:48
03-04-2021 15:48
Hi @Milt20 , I have just checked my app and am not having that issue. Are you on iOS or Android? A bit of a nuisance, but it might help either to log out of your fitbit account (but please make sure you know the email address you used to set up your account and password... so you can log back in again). You could also try force quitting the app and then re opening. A restart of your phone might also fix it.
Let us know how it goes. Welcome to the forums!
Sense, Charge 5, Inspire 2; iOS and Android
03-04-2021
15:59
- last edited on
03-05-2021
10:02
by
SilviaFitbit
03-04-2021
15:59
- last edited on
03-05-2021
10:02
by
SilviaFitbit
iOS. Have restarted the iPad to no avail. On my phone the condition does not repeat itself. Have not logged out of the app. Maybe the next step.
Moderator Edit: Personal info removed
03-04-2021 17:02
03-04-2021 17:02
I have the same problem. I click in inspire and app closes.
03-05-2021
06:51
- last edited on
03-05-2021
10:02
by
SilviaFitbit
03-05-2021
06:51
- last edited on
03-05-2021
10:02
by
SilviaFitbit
Sorry to hear that. How long has yours been doing that?
--
Moderator Edit: Personal info removed
03-05-2021 08:00
03-05-2021 08:00
I'll move your iOS post to the iOS board, I've seen this mentioned before.
@Milt20 please leave your personal info out. If replying by email, check your email settings.