10-26-2020 16:33 - last edited on 10-28-2020 12:35 by LiliyaFitbit
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10-26-2020 16:33 - last edited on 10-28-2020 12:35 by LiliyaFitbit
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After updating my iPhone to the latest version, my phone app is locked up.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.

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10-28-2020 12:34
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10-28-2020 12:34
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Welcome to the Fitbit Community, @HRT1.
I am sorry to hear your app is locked up after updating your iPhone to the latest version. I am here to help. I recommend uninstalling and reinstalling the app.
Keep me posted on the outcome.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

10-28-2020 12:34
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10-28-2020 12:34
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Welcome to the Fitbit Community, @HRT1.
I am sorry to hear your app is locked up after updating your iPhone to the latest version. I am here to help. I recommend uninstalling and reinstalling the app.
Keep me posted on the outcome.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

10-28-2020 17:01
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10-28-2020 17:01
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Thanks
Sent from my iPhone
10-28-2020 19:55
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10-28-2020 19:55
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Thank you for your reply, @HRT1.
I am glad to hear the issue is resolved. Thank you for posting the update here!
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Keep on visiting the forums. Happy stepping!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

11-04-2020 05:07
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11-04-2020 05:07
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I attempted to do that but now it won’t download from the app store

11-04-2020 16:31
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11-04-2020 16:31
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Hi @Jim102300, it's nice to see you again in our Community Forums.
I am sorry to hear you're unable to download the app from the App store. I appreciate your efforts and recommend restarting your iOS device and confirming if it's up-to-date: Update your iPhone, iPad, or iPod touch.
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

