10-01-2017
06:06
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10-02-2017
08:23
by
MarcoGFitbit
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10-01-2017
06:06
- last edited on
10-02-2017
08:23
by
MarcoGFitbit
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I just bought a new Charge 2. In the Fitbit app on my iPhone, in the Account section, I noticed some wrong instructions.
The description at the bottom of the Customize Display screen says "Hide, show, and re-order the screens that appear when pressing the button on your Charge 2." This app screen shows Steps, Heart Rate, Floors, Distance, Calories, Active Minutes, and Hourly Activity.
The description at the bottom of the Menu Items screen says "Show, hide, and change the order of menu items shown on your tracker when you press the button." This app screen shows Heart Rate, Stop Watch, Relax, Alarms, Notifications, Battery, and Exercise.
On my Charge 2, what shows when I press the button are my Menu Items choices.
On my Charge 2, when I tap the screen on the display that shows the time, steps, and heart rate combined, I get the items listed under Customize Display in the app.
So, the instructions on the Customize Display app screen should say "when tapping the screen on your Charge 2" and not "when pressing the button on your Charge 2"
Moderator Edit: Clarified Subject.

10-02-2017 08:55
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10-02-2017 08:55
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Hi there @MikeUSA, have a warm welcome to the Fitbit Community, it's great to have you on board.
I really appreciate you taking the time to share your insight and I'll be sure to forward your message to the rest of the team so they can take care of this situation.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted. Happy stepping.

