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Terms and conditions

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‎10-02-2017 09:20

‎10-02-2017 09:20

I am unable to agree to terms and conditions. When I press I agree it doesn’t allow me to? Please help 

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‎10-02-2017 09:34 - edited ‎10-02-2017 09:38

‎10-02-2017 09:34 - edited ‎10-02-2017 09:38

Switch on/off and to Bluetooth, then click I agree, sometimes it works.

Odd issue: 

If it doesn't then you may be affected by a known bug that's causing this problem for some people. Keep an eye on the following thread that has the latest updates from fitbit:

 

https://community.fitbit.com/t5/iOS-App/Can-t-set-up-device-unable-to-accept-Terms-of-Service-on-iOS...

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

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‎10-02-2017 10:42

In response to wmchapman

‎10-02-2017 10:42

Hi, I just brought the Fitbit Ionic and I’m trying to set it up with my iPhone but I can’t get past the agree button and it’s really frustrating. I’ve set up three different accounts trying because I thought it was just me. If anyone could help that would be great. Taking it back to the shop tomorrow if I can’t get it to work. Slightly annoyed as it’s my birthday present...

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