App not logging in

[LibbyT]

My app for my fitbit charge I have on my iPad won't log in. I have reset the password thinning that was it but the "logging in" icon spins until I eventually force quite the app. I think it would go for hours if I let it. It also didn't send the password reset email right away, I had to request it a couple of times. How do I get logged into my account?

[SunsetRunner]

Hi @LibbyT

Moved this thread from the Charge to the iOS section since being a app related issue to increase the chance of getting a solution.

Wishing a wonderful day

[MeylinP]

Welcome to our Community @LibbyT! Thanks for stopping by! I noticed @SunsetRunner provided his help to move your post to the correct board, thank you my friend! I'd like to know if you're using your correct email address and password and if you're receiving any error message when trying to log in?

Keep me posted! 

[SunsetRunner]

@MeylinP