03-07-2018
19:15
- last edited on
03-08-2018
06:02
by
MarcoGFitbit
03-07-2018
19:15
- last edited on
03-08-2018
06:02
by
MarcoGFitbit
App locks up when trying to enter data, set alarms, etc. Closing and reopening app is a temporary fix but it’s really not usable.
Moderator Edit: Clarified Subject.
03-08-2018 06:05
03-08-2018 06:05
Hello @jafatz, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention. Please remember that with any beta OS, it's possible that some of your apps won't work as they should as they have not yet been optimized for that specific version. At this moment I will forward the information you've shared with me to our team so they can take a better look at this situation. However I would like to ask you some patience while a new version of the app is available to address the new iOS version.
Thanks for your patience and understanding, if there's anything else you might want to add or if there's anything else I can do for you, please feel free to reply.
03-08-2018 13:34
03-08-2018 13:34
03-12-2018 06:04
03-12-2018 06:04
Hello @jafatz, I hope you're doing well, thanks for taking the time to reply.
We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and be sure that our team will release a new version once the new OS update has moved from a beta to a full-fledged release.
Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply.