help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App sharing weight incorrectly.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-02-2018 09:19 - last edited on ‎12-03-2018 06:40 by Moderator Alum

‎12-02-2018 09:19 - last edited on ‎12-03-2018 06:40 by Moderator Alum

When sharing weight report the total loss figure is always wrong and not the figure as shown on the dashboard. Any advice?

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

‎12-03-2018 06:41

‎12-03-2018 06:41

Hello @Truthsearcher, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. Would it be possible for you to reply to me with a screenshot of the weight report you're able to see and how it's shown in the app? This will be very helpful for me to check this further and determine what we should do next. 

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes