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App still logging me out.

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‎09-15-2017 08:23 - last edited on ‎09-16-2017 05:27 by Moderator Alum

‎09-15-2017 08:23 - last edited on ‎09-16-2017 05:27 by Moderator Alum

Updated the app.  Hoped that would be the fix.  It's been weeks, if not months.   Still having to log in every time I go to the app.  If the update fixed the problem, what am I doing wrong??

 

Moderator Edit: Clarified Subject.

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‎09-16-2017 00:03

‎09-16-2017 00:03

You're not doing anything wrong - it's still not fixed. Keep in touch with the first post in the following thread to get the latest updates from fitbit:

 

https://community.fitbit.com/t5/iOS-App/App-version-2-39-keeps-logging-out/td-p/2142070

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‎09-26-2017 20:53

In response to SteveH

‎09-26-2017 20:53

I'm so glad that FitBit is aware of the problem.  I'd be happier if FitBit had fixed the problem at either of the past two updates.  However it's been weeks, and still I must log into the app at least the first time I open it each day.  It's annoying.

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