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App tiles not responding

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Is there an issue with the app dashboard? I can’t click on the individual that shows you a breakdown of the exercise etc? 

 

 

Moderator edit: subject for clarity 

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Hi @Samkenny, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing that you can’t click on the individual that shows a breakdown of the exercise in the app. I am glad to assist you and recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  3. Force quit the Fitbit app.
  4. Open the Fitbit app and log back in to your account.

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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3 REPLIES 3

Hi @Samkenny, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing that you can’t click on the individual that shows a breakdown of the exercise in the app. I am glad to assist you and recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  3. Force quit the Fitbit app.
  4. Open the Fitbit app and log back in to your account.

By the way, I've moved your post to the iOS App board so we can keep our forums organized.

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Just tried this out myself. Worked like a charm! Though, my workout won’t be as accurate as I would like it to be for today but still at least now I know how to fix it in the future

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Welcome to the Fitbit Community, @Skubakidd.

 

Thank you for joining the thread and sharing that the instructions provided in this thread helped you resolve the issue. I appreciate your time and feedback. Regarding the accuracy of your workout, please find more information about the accuracy of Fitbit devices here. More information about tracking workouts can be found at How do I track my workouts with my Fitbit device?

 

I'll be around if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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