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App update bugs

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‎09-17-2019 03:57

‎09-17-2019 03:57

I have not been able to check my progress through the app in 4 days since the update. It goes to a blank screen. I've uninstalled and re installed. I've gone through the website and read through forums. When will this be fixed? 

Chantal Stephens
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2 REPLIES 2

‎09-17-2019 05:02

‎09-17-2019 05:02

Hello @Chantib70 

I'm sorry your having Fitbit app issues. A lot of people are experiencing problems since the update to 3.6. My suggestion to you is to repost your question and issues you are experiencing under the thread that identifies your device type here on the Fitbit Community.... iOS device or Android

Currently your post is under Dashboard which is separate from the app. I really think you will get a better suited responses for your current issue you are experiencing. 😃

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‎09-18-2019 09:23

‎09-18-2019 09:23

Hello @Chantib70 

I wanted to check in to see if your problem was solved after reinstalling the Fitbit app. Please let me know if it’s resolved 😃

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