04-24-2020 09:33
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04-24-2020 09:33
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I'm syncing my Withings scale to Fitbit, and my weight measurements show up correctly in the Fitbit web Dashboard. But the weight measurements do not appear in my iOS Fitbit app. I've tried logging out and back in again. How can I get the Fitbit app to display the data I can see linked to my Fitbit account? Thank you.
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06-17-2020 17:24
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06-17-2020 17:24
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Thank you for your response. This problem resolved itself after a couple of weeks.
06-17-2020 17:20
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06-17-2020 17:20
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Welcome to the Fitbit Community, @CFBitbit.
I appreciate your participation in the Forums and sharing that your weight measurements from Withings show up correctly in the Fitbit web Dashboard but not in the Fitbit app. Thanks for trying to resolve this and I am here to help. I recommend trying the following:
- Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
- Force quit the Fitbit app.
- Reboot your phone.
- Open the Fitbit app and sync your device. After that please check if you can see your weight measurements.
Keep me posted on the outcome. I'll be around if you have any additional questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

06-17-2020 17:24
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06-17-2020 17:24
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Thank you for your response. This problem resolved itself after a couple of weeks.
06-18-2020 11:42
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06-18-2020 11:42
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Hi @CFBitbit, thank you for your reply.
I am glad to hear the issue was resolved. Thank you for posting the update here.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Keep on visiting the forums. Happy stepping!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

