05-27-2016 15:49
05-27-2016 15:49
05-28-2016 13:14
05-28-2016 13:14
Welcome to the Fitbit Community @stacia8972! I hope you're doing great!
Let me help you out, what model is your iPhone? in the meantime try rebooting you mobile device and double check that your mobile network is working properly.
Keep me posted!