08-26-2018
02:18
- last edited on
08-27-2018
11:31
by
MarcoGFitbit
08-26-2018
02:18
- last edited on
08-27-2018
11:31
by
MarcoGFitbit
Just noticed that my iOS App seems to be showing Quick Replies - I’m sure this is a new feature because can’t recall seeing it before. Can anyone explain what this is and is it currently working ?
Moderator Edit: Clarified Subject.
08-13-2019 10:45
08-13-2019 10:45
Hello, I’ve done it all. But mine’s the same. The quick reply button is still greyed out. All notifications are on.. can you please help me out?
08-13-2019 15:35
08-13-2019 15:35
10-05-2019 14:50
10-05-2019 14:50
Hello.
Not gonna lie the new Versa 2 is outstanding ! Love that I can change my background and other features. However very disappointed because I originally bought this thinking I could voice reply to my text messages and play music through Spotify. Anyway y’all will ever update this? Thanks!
10-27-2019 17:16
10-27-2019 17:16
Hello
My name is Ellie and I just got a Fitbit Versa... I have noticed that quick replies are greyed out on my device and I am not sure why. You’ve probably seen this question so many times before like I have, however I am not getting a clear answer and its very frustrating. All I want to know is...
1. Can I use quick replies with my Versa
2. Is having an IPhone 6 the problem
3. And lastly if it is possible for me to put quick replies on how do I do that ( step by step please )
4. I have one more question about the Fitbit Versa... can I answer calls on it and talk through the watch??
10-28-2019 03:41
10-28-2019 03:41
10-28-2019 12:50
10-28-2019 12:50
@Ellie_M , unfortunately Quick Replies to text messages are currently only available on Android phones, so I thnk that covers your questions 1-3.
The Versa does not have a microphone, so answering calls that way is not possible. The Versa 2 does have a microphone, but even on the Versa 2 you cannot answer calls. Android users can respond to messages and a voice recognition programme will turn that into text. However, this does not work on iPhones at this time.
I am sorry not to have better news for you! Please let us know if yu have any other questions about your new Versa.
Sense, Charge 5, Inspire 2; iOS and Android
10-28-2019 17:46
10-28-2019 17:46
Why can iPhone users not use the quick reply?
10-28-2019 18:12
10-28-2019 18:12
10-29-2019 14:59
10-29-2019 14:59
12-27-2019 02:13
12-27-2019 02:13
Hi
I just recently purchased a FitBit Ionic and have noticed the Quick Replies is greyed out..... very annoying!
i have a IPhone XS.
can someone please tell me why this option isn’t working and it’s “ Greyed Out “
12-27-2019 02:31
12-27-2019 02:31
Hi, @Harry_K , it’s greyed out because ‘quick replies’ are not yet available on iOS. I understand that in order to implement this both Apple and Fitbit need to implement some changes, and obviously Apple prioritize their own product (Apple watch). But hopefully in the near future they will be able to coordinate so that this feature can come to Fitbit’s iOS.
Sense, Charge 5, Inspire 2; iOS and Android
12-29-2019 09:11
12-29-2019 09:11
Then how do I make it come through the Fitbit app?
12-29-2019 09:16
12-29-2019 09:16
Hi, @needs_help , if you are asking for quick replies on iOS, those are not currently available, and you cannot make them come through the Fitbit app. If you need help with something else, please post again!
Sense, Charge 5, Inspire 2; iOS and Android
12-30-2019 10:04
12-30-2019 10:04
This was over a year ago- is Fitbit still working on this problem????
01-05-2020 09:54
01-05-2020 09:54
So the question everyone really wants to ask but isn’t; is why is it that responding to text msgs on the Ionic has been there forever this many years now and only andriod users can respond to texts? Any eta on that feature arriving?
Loooooots of Apple users in the world seems like it might be a good idea.
Thanks for any info!
01-05-2020 09:58
01-05-2020 09:58
I don’t think they are. Unfortunately I think fitbit has fallen to they typical flow of a company as they get big. They start out with great customer service and listen to what end users think would make the product better and then implement it. But as they get to be one of the big dogs, customer service and quality of product goes down as they are making more then enough money now to care what end users think.
I’ve been thinking about switching to Garmin recently because of it.
02-28-2020 12:50
02-28-2020 12:50
Hi i use a Iphone 7 and my Quick replies is greyed out. I did receive a message through fitbit app from someone but it is still greyed out. Fitbit is not under my notifications so i can enable it so what must i do??
02-28-2020 14:02
02-28-2020 14:02
Hi @Liesel78 , Quick replies are greyed out on your iPhone because they are not available on iOS. Unfortunately there is nothing you can do to enable them.
It is a matter of Apple and Fitbit working together to implement this. As Apple have their own product (Apple Watch) they are understandably not particularly keen for Fitbit to implement this. While they are willing to work with Fitbit so that Fitbit users can integrate with Apple phones, and receive messages etc, it seems that Apple would rather keep some high level features (like quick replies) exclusive to their own product (Apple Watch).
It’s understandable, of course, but obviously not ideal for iOS users of Fitbit.
Sense, Charge 5, Inspire 2; iOS and Android
05-20-2020 09:55
05-20-2020 09:55
Hi. These messages in the thread are dated back to 2018 so I’m not sure if anyone will see this message. I am wondering when/if I will be able to use quick replies to reply to SMS text message on the Versa, with an iPhone. Currently this is only available for Android users. This feature would appeal to many iPhone users- are Fitbit working on it?