help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Auto sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-03-2016 07:55

‎01-03-2016 07:55

Since switching to an iPhone, my Fitbit no longer syncs automatically every hour like it did with my Android phone.
Best Answer
2 REPLIES 2

‎01-03-2016 10:49

‎01-03-2016 10:49

Hi @hma12,

For clarification, have you turned All-Day Sync on in the Fitbit iOS App? If not, you can do it by: clicking the account button in the bottom right-hand corner > click the tile with your tracker at the top > scroll to the bottom and make sure all-day sync is toggle on.

Hope this helps you out!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes

‎01-03-2016 13:50

In response to DerrickS

‎01-03-2016 13:50

Yes. The all day sync is on. Also, I know somebody else with this same problem. Sent from my iPhone
Best Answer