help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze - Text & Call Notification problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-11-2016 04:08

‎04-11-2016 04:08

When I get a text message or a call. The watch vibrates but does not turn on.
I must to press the screen or a button to see who is calling.

This is a problem or is this normal?

Why the watch does not light alone during a call?

Best Answer
0 Votes
1 REPLY 1

‎04-13-2016 04:49

‎04-13-2016 04:49

Welcome to the Community @NeoxXx. Do you have your quick view option set in "On"? If  you don't, I recommend setting it in "Auto" or "On". So at the moment of receiving a call your Blaze will illuminate when you raise your hand. Keep in mind that you need to raise your hand in order to see the incoming call or text.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes