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Blaze does not sync exercize in iOS

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‎06-11-2017 02:54 - edited ‎06-11-2017 05:08

‎06-11-2017 02:54 - edited ‎06-11-2017 05:08

it seems there is a problem with syncing the blaze into the iOS app. THE active minutes and exercize tracker are not visible in the weekly exercize. Can this be fixed?

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‎06-17-2017 04:30

‎06-17-2017 04:30

@ThijsJacobs It's great to see you in our Fitbit Community! Seems odd that your weekly exercise is not showing your active minutes and exercises. In order to better assist you, please provide a screenshot of the weekly exercise page. This info will help me to determine the cause of the issue. also, is this the first time that you see this issue?

 

Looking forward to your response my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎06-18-2017 01:11

In response to JuanJoFitbit

‎06-18-2017 01:11

IMG_0075.PNG

 

 

IMG_0077.PNG

 

 Dear Juan, see images. The dashboard counts a total of activities without showing them. So for 2 weekends it's not showing my runs. When I started the activity I activitated it on my blaze. Interesting detail: I have the app also on an android device and there it does show the activity but when I tap on it the content is empty. So it looks like the data isn't transferred completely from the blaze into the app... 

looking forward to your reply again!

 

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