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Blaze has stopped syncing.

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‎05-30-2018 04:18

‎05-30-2018 04:18

My Blaze has stopped syncing.. 

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‎05-30-2018 05:57

‎05-30-2018 05:57

I would try restarting your phone and then restarting your fitbit using this procedure:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Blaze, Fitbit Ionic, or Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/

View best answer in original post

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4 REPLIES 4

‎05-30-2018 05:57

‎05-30-2018 05:57

I would try restarting your phone and then restarting your fitbit using this procedure:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Blaze, Fitbit Ionic, or Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/

Best Answer

‎05-30-2018 06:35

In response to SteveH

‎05-30-2018 06:35

It worked!

Thanks!

Tom
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‎08-31-2018 03:43

In response to SteveH

‎08-31-2018 03:43

Yay!!  Thank you.  That worked.

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‎09-03-2018 08:45

In response to StephBlazeOwner

‎09-03-2018 08:45

Hello @StephBlazeOwner, I hope you'e doing well, thanks for joining the conversation and let us know @SteveH's instructions were very helpful for you, I'm very glad! 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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