help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze has stopped tracking??!!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-06-2016 11:09

‎10-06-2016 11:09

I have owned my blaze since July and has been working fine. The past couple of days I have noticed it's not been working properly. I charged it this afternoon as it ran out of battery, however since its come back on its not tracking heart rate, steps nothing. I have tried resetting it but this has still not worked plus the full battery it had earlier is now in nearly empty again so it appears to be draining quickly. Has anyone experienced this and what can try to resolve this issue please.
Best Answer
0 Votes
1 REPLY 1

‎10-06-2016 17:58

‎10-06-2016 17:58

@Page2010  Are you sure your tracker is still paired to your account?  

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

Best Answer
0 Votes