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Charge won't sync

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‎10-01-2016 17:25

‎10-01-2016 17:25

I left my Fitbit Charge battery die back in July and I just charged it now but it won't sync to my phone again. I've tried turning on and off my phone and the Bluetooth. I've also tried force quitting the app. It keeps saying that it's "looking" but the symbol beside it is a battery with an "x" in the middle
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2 REPLIES 2

‎10-01-2016 20:27

‎10-01-2016 20:27

Welcome to the forums @Viclavs

 

When a battery dies, it's always a good idea to do a restart of the device. Have you tried that?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎10-06-2016 09:51

In response to Odyssey13

‎10-06-2016 09:51

Welcome aboard to our Community @Viclavs. @Odyssey13 is right whit the previous suggestion. You might need a restart in order to sync your tracker. 

 

Its been a few days since you posted this, and I wonder how it goes? Were you able to sync your tracker? I'm just giving follow up with you to make sure everything is working fine.

 

If you need more help, keep us posted. I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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