10-23-2018
08:05
- last edited on
10-24-2018
07:28
by
MarcoGFitbit
10-23-2018
08:05
- last edited on
10-24-2018
07:28
by
MarcoGFitbit
My blaze was synced to my iPad and iPhone 8 but as of 2 days ago it won’t sync to my phone only iPad. Please help
Moderator Edit: Clarified Subject.
10-24-2018 07:31
10-24-2018 07:31
Hello @Gabbygraham, thanks for joining the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for reporting this to us. At this moment I would like to suggest you to first go to the Bluetooth settings on your phone and iPad and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device, then try to sync with either one of your devices, making sure the other one is turned off or not around. If after that your Blaze is still unable to sync, please check the following steps:
If your device still won't sync, try these steps:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.