Blaze not syncing or getting Notifications.

[MAE80]

My blaze stopped syncing to my phone on wends . I’m not able to see calls or text notifications either ! Just updated my Fitbit app and that didn’t solve the issue ? 🤷🏼‍:female_sign:

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @MAE80, thanks for joining the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention, since when have you experienced this issue? Have you restarted your Blaze by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen and your phone already? If so, I would like to suggest you to check the following:

• Make sure the latest version of the Fitbit app is installed on your phone.
• The software on your mobile device is up to date. To check, tap Settings > General > Software Update.
• Make sure there are no other Bluetooth devices around as they might interfere with the syncing process
• Check that your Fitbit device's battery isn't critically low.

If your device still won't sync, try these steps:

1. Force quit the Fitbit app. 
2. Go to Settings > Bluetooth and turn Bluetooth off and back on.
3. Open the Fitbit app.
4. If your Fitbit device didn't sync, restart your phone again.
5. Open the Fitbit app.
6. If your Fitbit device didn't sync, restart it one more time.
7. If your Fitbit device won't sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
8. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your mobile device and try to sync.

Please note that if your Blaze is not syncing correctly, this might be the cause it's not currently receiving Notifications. Once it syncs, if you're still not getting Notifications, please check this post and follow the instructions there. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else.