05-26-2022
16:06
- last edited on
05-30-2022
13:36
by
LizzyFitbit
05-26-2022
16:06
- last edited on
05-30-2022
13:36
by
LizzyFitbit
My Blaze suddenly stopped syncing to my Iphone XR. Attempts unsuccessfully to refresh. Any thoughts? This has happened a few times in the past. Wish I could remember how to fix this.
Moderator Edit: Clarified subject
05-26-2022 17:25
05-26-2022 17:25
Hello @Ellieage
Have you checked to make sure you are connected to the Bluetooth on your mobile device? It it is indeed connected try turning the Bluetooth off then on again. If that doesn’t help your syncing issues try logging out of the Fitbit App, turn your phone off for 1-2 mins then restart your phone and log back into your Fitbit App. Are you now syncing? If not try restarting your Fitbit Blaze. Look here to see how it’s done: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
😃 Please let me know if this answers your question and your syncing again
05-30-2022 22:00 - edited 05-30-2022 22:00
05-30-2022 22:00 - edited 05-30-2022 22:00