help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze won’t sync text messages

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-02-2019 11:45

‎11-02-2019 11:45

Since the new iPhone update my blaze will not sync any text messages!!! I have tried all the suggestion on the help page. It will sync phone calls, battery life and calendar alerts but NOT text messages. Every notification in the messages app is turned on, over restarted my phone and Fitbit blaze several times and it’s always the same thing! Very frustrating!

Best Answer
0 Votes
3 REPLIES 3

‎11-02-2019 17:05

‎11-02-2019 17:05

Hello and welcome to the Fitbit Community @StephC25 

As you may be aware notifications are currently a known issue. All information about the notifications issues can be found here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3... if you haven’t already I would suggest visiting this thread to find tips, possible workarounds and any updated information. Be sure to view page one of the thread to view instructions that may assist you given by a Fitbit Moderator. Any and all information can be found there. I’m sorry I can’t be any more help then that.

Best Answer
0 Votes

‎11-02-2019 18:52

‎11-02-2019 18:52

I have done everything that has been suggested...multiply times and it still does not work! 

Best Answer
0 Votes

‎11-02-2019 19:12

In response to StephC25

‎11-02-2019 19:12

Hello again @StephC25 

Im sorry the steps in the thread did not work. As I said this is currently a known issue. I have no timeframe when the Fitbit Team will have a fix but hopefully they will so. I’m sorry I couldn’t help more.

Best Answer
0 Votes