help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth pairing problem between Blaze and iPhone8+

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-08-2017 15:34 - edited ‎10-08-2017 16:02

‎10-08-2017 15:34 - edited ‎10-08-2017 16:02

 My Blaze is not recognized by the Bluetooth in my iPhone8+. I've tried to turn the Bluetooth off and on. I've "reset" the Blaze (the left and the bottom right buttons).

I've turned the Bluetooth off and on.

I've "reset" the Blaze (the left and the bottom right buttons).

I've deleted the Blaze from the Fitbit app and then set it up again.

I've deleted the Fitbit app and reinstalled it.

Help?

Thanks!

Best Answer
2 REPLIES 2

‎10-08-2017 22:03

‎10-08-2017 22:03

I was going to ask if the tracker syncs, then read the tracker was removed from its Fitbit account. Usually this step will only add problems.

 

Now i have to ask if the Blaze is setup and syncing

Best Answer
0 Votes

‎10-09-2017 06:02

In response to Rich_Laue

‎10-09-2017 06:02

Thanks for your reply. 

As before deleting the device and adding it again, I’m only able to sync with my cable/case attached to my laptop. My iphone app won’t sync because it gives an error message about not being paired with Bluetooth. 

I appreciate any tips you may have.  

Best Answer
0 Votes